Thank you for shopping at Prahi Garden. We value your satisfaction and aim to provide a hassle-free experience. Please read our Returns and Refunds Policy carefully to understand your rights and responsibilities.

To be eligible for a return, your item must be unused and in the same condition that you received it.
Returns must be initiated within 2 days from the date of purchase.

To initiate a return, please contact our customer service team at support@prahigarden.com or 7676916538 to obtain a return authorization.
Clearly state the reason for the return and provide your order number.

Customers are responsible for return shipping costs, unless the return is due to an error on our part.
We recommend using a trackable shipping service for returns to ensure they are received.

No refund, we will only replace the product if there is some manufacturing defect. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you receive a damaged or defective item, please contact us within 2 days of receiving the product with photos of the damage.
We will arrange for a replacement.

We reserve the right to update or modify our Returns and Refunds Policy at any time without prior notice. Please check our website for the latest version of the policy.
If you have any questions or concerns regarding our Returns and Refunds Policy, please don’t hesitate to contact our customer service team. Thank you for choosing Prahi Garden, and we appreciate the opportunity to address any issues